REPLACEMENT PARTS
Q: Can I order replacement parts for PlanToys® products?
A: Yes. If any of the parts of your PlanToys® purchase were missing or defective, we'd be happy to send you replacements. Please send us the following information:
- Product name and code
- Batch Number (optional)
- Name of part required
- Purchase date and store name
- Your name, complete address, and contact details
- If it's a manufacturing defect, we'd appreciate a photograph of the toy to help our Quality Assurance and Engineering team research the problem.
Please e-mail this information to: mktg@plantoys.com